Frequently Asked Question
Do you provide remote support for Phototicket?
Last Updated 8 years ago
We sure do!
We use the popular TeamViewer software to provide remote support. TeamViewer enables us to see what's on your screen and allows us to control your mouse and keyboard.
Before we can provide remote support, you will need to download and run the TeamViewer Quick Support program. When run, TeamViewer Quick Support will show you Your ID and Password.
When you call us, you'll have to tell us what Your ID and Password is so we can make the connection.
We use the popular TeamViewer software to provide remote support. TeamViewer enables us to see what's on your screen and allows us to control your mouse and keyboard.
Before we can provide remote support, you will need to download and run the TeamViewer Quick Support program. When run, TeamViewer Quick Support will show you Your ID and Password.
When you call us, you'll have to tell us what Your ID and Password is so we can make the connection.